Know Your Rights
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.
If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Want more information on your rights? To make an appointment, call us at 405-381-3090 or make an appointment online!
Know Your Rights
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The guys at APS are very trustworthy and have always treated me right. I've been using them almost exclusively for 10 years. I've sent a lot of referral business to them and will continue to do so.
Great customer service!! They care about their customers and take pride in their work. They go above and beyond for the customer. They are trustworthy, efficient, professional and knowledgeable. I won't take my car anywhere else.
I have been using APS for several years. I have had minor work as well as major work performed. In each instance the work was high quality and at a fair price. I would highly recommend them to my friends and family.
We have lived in Tuttle Oklahoma since 1995 and APS Tire & Automotive are the only people we trust with our cars. They have a well trained staff and stand behind their work. They go above and beyond to satisfy they're customers. From oil changes to major engine work they have you covered. Wouldn't go anywhere else.
Honest guys, good mechanics!